Returns & Exchanges
At Jungmaven, we want you to love your hemp essentials, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. Our goal is to ensure you find the perfect fit and feel while supporting a more sustainable fashion future.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Print and Attach Label
Download and print the prepaid shipping label provided by the portal and securely affix it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier; once we receive and inspect your return, we will issue a refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing